Welcome to the official website of the Global Conference on Services Management (GLOSERV 2017), which will be held during October 3-6, 2017 at SIAF, International School of Advanced Education campus in Volterra, Italy. Voltera is an historical hilltop town in the heart of Tuscany region of Italy, founded by the Etruscans in the heart of Tuscany three thousand years ago, rises 550 meters above sea level and affords a spectacular panoramic view of the Cecina valley and the Era valley. Only an hour from Pisa, Florence and Siena with an ideal climate and timeless atmosphere, Volterra is a perfect location for a wide range of leisure and cultural activities including health and fitness, excursions, guided tours, country walks, food and wine tasting which SIAF can offer to its guests.

GLOSERV Conferences are organized by Association of North America Higher Education International (ANAHEI), a non-profit organization, and Institute for Research on Innovation and Services for Development and sponsored by University of South Florida Sarasota-Manatee, Florida, USA.

GLOSERV 2017 aims to bring together researchers, scientists, scholar and graduate students to exchange and share their experiences, new ideas, and research results about all aspects of Services Management and discuss the practical challenges encountered and the solutions adopted. English is the official language of the conference. We welcome paper submissions.

Prospective authors are invited to submit full or abstract only (and original research) papers (which are NOT submitted/published/under consideration anywhere in other conferences/journal) in electronic format. All  papers will be double-blind reviewed by experts in the relevant fields.

GLOSERV offers many opportunities for publishing your paper in peer-reviewed journals.

Note: You can publish your paper also abstract only in conference proceedings.

Conference Chairs:
Dr. Cihan Cobanoglu, McKibbon Endowed Chair Professor, USF Sarasota-Manatee & President of ANAHEI, Florida,USA
Dr. Fred DeMicco, ARAMARK Endowed Chair Professor, University of Delaware, Delaware, USA
Dr. Patrick J. Moreo, Dean & Professor, University of South Florida Sarasota-Manatee, Florida, USA
Dr. Alfonso Morvillo, Director, Institute for Research on Innovation and Services for Development, Napoli, Italy

Conference Organizers

Conference Sponsors