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We received more than 500 submissions from 1000+ authors and 40+ countries. The submissions are now closed! Thank you for making GLOSERV a truly global conference.

Attendance is free but required!

Welcome to the official website of the Global Conference on Services and Retail Management (GLOSERV 2021), which will be held during May 11-13, 2021 as a virtual conference. The services and retail management has become one of the main aspects of academia to research on. There is a multitude of studies in this field, bringing its importance even more to the attention of academia in recent years. There is a great demand among scholars who are studying in this field to share their findings with their fellow colleagues. Therefore, GLOSERV conference invites researchers who resonate with this topic to share their findings and ideas.

GLOSERV 2021 will be  organized by the University of Naples Federico II, Naples, Italy, and the University of South Florida, Tampa, Florida, USA. Attending or presenting at GLOSERV 2021 is %100 free. 

GLOSERV 2021 aims to bring together researchers, scientists, scholar,s and graduate students to exchange and share their experiences, new ideas, and research results about all aspects of Services and Retail Management and discuss the practical challenges encountered and the solutions adopted. English is the official language of the conference. We welcome paper submissions.

Prospective authors are invited to submit full or abstract only (and original research) papers (which are NOT submitted/published/under consideration anywhere in other conferences/journals) in electronic format. All papers will be double-blind reviewed by experts in the relevant fields.

Conference Chairs


Thanks to our presenting sponsor Bradenton Area Convention and Visitors Bureau